Dec 22, 2026 · By Oanh Nguyen · Broker & Loan Officer · Selling
Few moments in a home sale cause more worry than the buyer's inspection report. It can run dozens of pages, with photos of every crack, drip and loose wire. It's easy to feel like your home is failing a test.
Take a breath. Almost every inspection report lists issues, even for well-kept and newer homes. Inspectors are paid to look closely. Most items are routine maintenance. A few may matter more.
The key is to respond calmly and with a plan. In this post, I'll explain how to read an inspection report, sort issues by importance, get repair bids, compare your response options, think about disclosures and approach negotiation.
This is general information, not legal advice. Your purchase contract controls your rights and deadlines. For legal questions, talk with a real estate attorney.
Understand Where Inspections Fit
In a typical California purchase, the buyer has an investigation (inspection) contingency period, set in the contract. During that time, the buyer can inspect the home and review your disclosures and reports.
After inspections, the buyer may:
- Remove the contingency and move forward as is.
- Ask for repairs or credits through a written request.
- Cancel, if the contract allows it within the contingency period.
Your agent will explain the forms and deadlines in your contract. My post on what happens after you accept an offer walks through the escrow timeline.
Step 1: Read the Whole Report
Don't stop at the summary. Read the full report, with your agent if possible.
Look for:
- Safety items, like electrical hazards, gas leaks or missing smoke and carbon monoxide alarms.
- Active leaks or water damage.
- Structural concerns, like foundation movement or framing issues.
- Roof condition.
- Major systems: heating, water heater, plumbing, electrical panel, sewer line.
- Wood-destroying pests or dry rot.
- Recommendations for further evaluation by a specialist.
Note anything you didn't know about. That may affect your disclosures.
Step 2: Sort Issues by Importance
I help sellers sort findings into three groups.
| Group | Examples | Typical approach |
|---|---|---|
| Safety and material issues | Gas leaks, active roof leaks, unsafe wiring, structural concerns | Take seriously; often addressed by repair or credit |
| Moderate issues | Aging water heater, minor drainage, older roof nearing end of life | Often negotiated |
| Minor and maintenance items | Loose doorknobs, caulking, small cosmetic issues | Usually not worth negotiating over |
Buyers usually focus on the first group. A request that lists every small item is often a starting point, not a final position.
Step 3: Get More Information When Needed
Inspectors often recommend a specialist. When an issue looks significant, more information helps everyone.
- Ask a licensed contractor or specialist to evaluate the issue, like a roofer, plumber, electrician or structural engineer.
- Get written estimates or bids. Two bids can give a better sense of cost.
- Check licenses through the Contractors State License Board.
- Share findings with the buyer through your agent, when appropriate.
Facts help both sides negotiate based on real costs, not guesses.
Types of Inspections Buyers Often Order
A buyer may order more than one inspection. Knowing what each one covers helps you understand the requests that follow.
- General home inspection: a visual review of the home's major systems and components, from the roof to the foundation.
- Wood-destroying pest inspection: looks for termites, dry rot and other wood damage. Pest reports in California often separate findings into "Section 1" items (active infestation or damage) and "Section 2" items (conditions likely to lead to it). The Structural Pest Control Board licenses pest companies and has consumer information.
- Roof inspection: a closer look at roof condition and expected remaining life.
- Sewer lateral inspection: a camera inspection of the pipe from the home to the street. Some cities and districts have their own sewer lateral rules at sale. Ask your agent what applies.
- Chimney, pool or foundation inspections, when the home has those features.
Each report may come with its own recommendations. Review them together so you see the full picture before responding.
Talking With Your Agent, Not the Buyer
During inspections, it's normal to want to explain things to the buyer directly. It's usually better to let your agent handle communication. Your agent can share facts, receipts and bids in writing, keep a record and keep the conversation focused on solutions. That protects you and keeps negotiations calm.
Step 4: Know Your Response Options
When a buyer asks for repairs or credits, you generally have several options. The right one depends on the issue, the market and your goals.
Option 1: Make the repair
Pros: the issue is fixed; it can help with appraisal or lender requirements.
Cons: you manage the work during escrow; timing can be tight; the buyer may question the quality of the work.
If you agree to repairs, use licensed contractors, get permits where required and keep receipts. The contract may require you to provide them.
Option 2: Offer a credit
Pros: no work during escrow; the buyer can choose their own contractor after closing.
Cons: reduces your net proceeds; the buyer's lender may limit how much credit can be applied to closing costs.
Option 3: Reduce the price
Pros: simple to understand.
Cons: may affect appraisal and the buyer's loan; reduces your net.
Option 4: Decline some or all requests
Pros: protects your net if requests aren't reasonable.
Cons: the buyer may cancel during the contingency period.
Option 5: Combine approaches
For example, repair a safety item and offer a credit for another issue.
Step 5: Consider the Market and the Buyer
How much to give depends on your situation.
- How strong was the buyer pool? If you had several offers, you may have more options. If yours was the only offer after weeks on the market, keeping this buyer may matter more.
- What would the next buyer see? If the issue is real, the next buyer's inspector will likely find it too. And you may need to disclose it.
- How is the buyer financing? Some loans have property condition requirements.
- What's your timeline? Starting over takes time.
Step 6: Think About Disclosures
If the inspection reveals something you didn't know, it may become something you need to disclose to future buyers if this sale falls apart. Talk with your agent about updating disclosures when new information comes to light.
Inspection reports from your own pre-listing inspections should also be handled with your agent's guidance. My post on California seller disclosures explains the basics.
Step 7: Run the Numbers
Before you respond, look at your net proceeds for each option. A credit, a repair cost and a price reduction may affect your net differently. My post on the seller net sheet explains how to compare options.
| Option | Cost to you | Effect on timeline | Effect on net |
|---|---|---|---|
| Repair | |||
| Credit | |||
| Price reduction | |||
| Decline |
Step 8: Respond Clearly and on Time
- Respond in writing, using the right forms.
- Watch deadlines in your contract.
- Be specific: which items you will address, how and by when.
- Keep the tone calm and professional. Negotiations go better when both sides feel respected.
How to Reduce Surprises Next Time (or Before Listing)
Pre-listing inspections can help sellers learn about issues early. You can then decide to repair, disclose or price for condition before buyers ever see the home. My post on selling as-is discusses when pre-listing inspections make sense.
Questions to Ask Your Agent
- Which items are buyers in this market most likely to care about?
- Is this request reasonable based on the report and bids?
- How does each option affect my net?
- What deadlines apply?
- Would the next buyer likely find the same issue?
- Do I need to update my disclosures?
Common Mistakes
- Reacting emotionally to a long report.
- Arguing every item instead of focusing on what matters.
- Making repairs without licensed contractors or permits.
- Missing contract deadlines.
- Forgetting that new information may need to be disclosed.
- Not checking your net before agreeing to credits.
Inspection Response Checklist
- ☐ Read the full report with your agent.
- ☐ Sort findings: safety and material, moderate, minor.
- ☐ Get specialist opinions and bids for major items.
- ☐ Review the buyer's written request.
- ☐ Compare repair, credit, price reduction and decline.
- ☐ Run a net sheet for each option.
- ☐ Respond in writing before the deadline.
- ☐ Keep receipts for completed repairs.
- ☐ Ask about updating disclosures.
Key Takeaways
- Almost every report lists issues. Don't panic.
- Focus on safety and material items.
- Get real bids from licensed professionals.
- Compare repairs, credits and price changes by net.
- Watch your deadlines and respond in writing.
A Hypothetical Example
This example is made up to show the process. It is not based on any real home or client.
A buyer's inspection report lists 40 items. The buyer asks the seller to fix all of them. The seller is upset.
We sort the list. Most items are minor. Two matter: a water heater without proper strapping and a leak under the kitchen sink. The roof is older but not leaking.
The seller hires a licensed plumber to fix the leak and strap the water heater, and keeps the receipts. For the roof, the seller offers a modest credit after reviewing a roofer's estimate and running a net sheet. The buyer accepts, removes the contingency and escrow closes on time.
Frequently Asked Questions
Do I have to fix everything on the inspection report?
Generally no. Repair requests are negotiated. Your contract and the buyer's options decide what happens next.
Is a credit better than a repair?
It depends. Credits avoid work during escrow, but lenders may limit how credits can be used.
Can the buyer cancel after the inspection?
Often, during the contingency period, depending on the contract. Ask your agent.
Should I share the inspection report with future buyers if the deal falls through?
Talk with your agent. Known material facts generally must be disclosed.
Who should do the repairs?
Licensed contractors, with permits where required. Keep receipts.
What if the buyer's inspector made a mistake?
Get a specialist opinion and share it with the buyer through your agent.
How long do I have to respond to a repair request?
Your contract sets the timeline. Your agent will track it.
Can I ask the buyer to remove contingencies after we agree?
Yes. That's often part of the response. Ask your agent how to word it.
Should I be present during the buyer's inspection?
Usually not. Buyers and inspectors work more freely without the seller there. Your agent can attend or arrange access.
What if the inspection finds something I never knew about?
Talk with your agent right away. New information may need to be disclosed, and it may change how you respond.
How I Can Help
I review inspection reports with my sellers, help sort what matters, connect them with licensed professionals for bids and run net sheets for each response option. Then I help negotiate a fair agreement that keeps the sale on track.
The Bottom Line
Inspection findings are a normal part of selling. Read the full report, sort issues by importance, get bids, compare repairs, credits and price changes, think about disclosures and respond in writing on time.
Received an inspection report? Get help responding. I'll help you sort the findings and choose the best path forward.
Sources
- Contractors State License Board, Hire a Contractor: https://www.cslb.ca.gov/Consumers/Hire_A_Contractor/
- California Civil Code §1102 and following (Transfer Disclosure Statement): https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV§ionNum=1102
- California Office of the State Fire Marshal, Home Owners and Individuals: https://osfm.fire.ca.gov/resources/home-owners-and-individuals
- Structural Pest Control Board, Consumer information: https://www.pestboard.ca.gov/about/consumer.shtml
Get help responding to inspection findings. Call or text me at 408-780-1188, or email onrealtygroup@gmail.com.
Oanh Nguyen · Broker & Loan Officer · On Realty Group, brokered by LPT Realty · BRE #02133991 · NMLS 2020335
Equal Housing Opportunity.
Disclaimer: This post is general information only, not an appraisal or legal, tax or financial advice; data comes from the public sources linked above, is believed reliable but not guaranteed, and can change at any time.